Automotive Service Advisor
Certificate of Achievement
Program Details
The Automotive Service Advisor Certificate is designed to provide the student with entry level employment skills needed in the area of automotive service advising, service consulting, customer greeting, and repair order dispatching. A student can seek employment in new car dealerships, specialty repair shops, and franchise automotive repair facilities. The course work will develop a students understanding of the major automotive systems and their ability to communicate malfunctions to a customer. The proper calculations of repair costs and the completion of industry recognized repair orders will also be covered in the course work. This certificate requires a total of 18.5-22.5 units. A minimum grade of C is required in each course taken.
Automotive Service Advisor Pathways
Pathways listed below are for the catalog year 2025-2026.
Featured Careers
Find your calling. Explore high-earning careers with entry-level data from the U.S. Bureau of Labor Statistics.
Automotive Service Technicians and Mechanics
Certificate after high school, High school diploma/GED
- Job growth: Stable
- Low salary: 33,660
- High salary: 80,850
- Average salary: 49670
Electrical and Electronics Installers and Repairers, Transportation Equipment
Certificate after high school, High school diploma/GED
- Job growth: Rising
- Low salary: 49,490
- High salary: 106,110
- Average salary: 82730
Electronic Equipment Installers and Repairers, Motor Vehicles
Certificate after high school, High school diploma/GED
- Job growth: Declining
- Low salary: 31,680
- High salary: 70,480
- Average salary: 47940
All Careers in Automotive Service Advisor (6)
| Electrical and Electronics Installers and Repairers, Transportation Equipment | Certificate after high school, High school diploma/GED | Rising | 82,730 |
|---|---|---|---|
| First-Line Supervisors of Mechanics, Installers, and Repairers | High school diploma/GED, Some college | Stable | 78,300 |
| Non-Destructive Testing Specialists | High school diploma/GED | Stable | 77,390 |
| Photonics Technicians | Associate's degree, High school diploma/GED | Stable | 77,390 |
| Automotive Service Technicians and Mechanics | Certificate after high school, High school diploma/GED | Stable | 49,670 |
| Electronic Equipment Installers and Repairers, Motor Vehicles | Certificate after high school, High school diploma/GED | Declining | 47,940 |
Program Pathways Mapper incorporates information from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). O*NET® is a trademark of USDOL/ETA.
Learning Outcomes
Learning outcomes help you work towards your educational goals.
- Demonstrate professionalism and courtesy to fellow employees and customers. Adhere to high ethical standards in all business transactions.
- Estimate the automotive repair cost and discuss the repair options with a customer. Follow up with the customer after the completion of repairs.
- Explain the proper operation and malfunction of automotive systems in a clear and concise manner to customers.
- Prepare repair orders that reflect an accurate representation of the customer concern.